CONTACT US

Inquiry

Our specialized staff will provide courteous and prompt support regarding your inquiries and questions.

 

GET IN TOUCH

How to Contact Us

Inquiries via Email

24-hour reception

Response within 3 business days
(Mon–Thu, 10:00 AM – 6:00 PM)

 
Contact Form

Inquiries by Phone

Attentive service from specialized staff

03-3697-7696

Mon–Thu 10:00–18:00 (Closed Fri, Sat, Sun)

Chat Support

Feel free to ask questions.
We are available to assist you at any time.

 
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CONTACT FORM

Email Form

Please enter the details of your inquiry.

Please fill in the required information and click the submit button.

A representative will contact you within three business days.

    *If you do not receive the automated reply email, please check for any typos in your email address or verify whether the email was sorted into your spam folder.

    Please also check the frequently asked questions.

    Before contacting us, you may be able to find a solution on our FAQ page.
    We have compiled frequently asked questions regarding shipping, delivery, returns, and more.

     
    View FAQs

    COMPANY INFORMATION

    Company Information

    Headquarters

    Orient Industry

    location

    Suguru Bldg. 3F, 5-23-11 Ueno, Taito-ku, Tokyo 110-0005

    phone

    03-3832-4832
    Tue–Thu: 11:00–17:00
    Sat–Sun: 11:00–18:00

    Email

    order@orient-doll.com

    Establishment

    1977年

    representative

    Yuya Okamoto

     

    SHOWROOM

    showroom

    We also have a showroom where you can view the products in person.

    Ueno Showroom

    FLAGSHIP
    Suguru Bldg. 3F, 5-23-11 Ueno, Taito-ku, Tokyo 110-0005
    Tue, Wed, Thu: 11:00–17:00; Sat, Sun: 11:00–18:00
    03-3832-4832
    Go to the showroom page

    Yusouko Itami Store

    3-8-8 Teramoto, Itami City, Hyogo Prefecture 664-0026
    10:00~24:00
    090-4795-1234 (10:00–19:00; closed Fridays)
    Go to the showroom page

    Tone Shoten Fukaya Store

    577-1 Kokusaiji, Fukaya City, Saitama Prefecture 366-0033
    10:00~24:00
    048-501-7982
    Go to the showroom page

    Fukuoka Satellite Store "&DOLL"

    #403, 6-11 Hakata-eki Chuo-gai, Hakata-ku, Fukuoka City, Fukuoka 812-0012
    14:00–20:00 (Irregular holidays)
    092-402-8210
    View details

    Please feel free to contact us.

    We will respond with the utmost sincerity.

    Our specialized staff will provide attentive support.

     
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